Collaborative and co-operative learning is more important than ever in all kinds of learning environments where, because of the large numbers of learners or trainees and their increased diversity, it is necessary for people to learn more effectively from each other.;This book uses the format of the "500 Tips" series to provide practical, user-friendly advice and support for educators and trainers whose work can be enhanced by helping learners make the most of face-to-face environments, both during training and at work.;Areas considered in the text include creative thinking, problems in groups, virtual environments for group learning, feedback mechanisms, dealing with conflict, getting groups started and gender issues in group work.