Achieving Emotional Literacy

Emotional literacy is the ability to understand one's own feelings and to empathise with the feelings of others in a way that enhances living - it is now recognised as an important factor in leading a happy and balanced existence.

Dr Steiner shows how emotional intelligence can be developed by following his easy-to-follow three-stage programme.

First he shows how to open the heart with techniques to break down the barriers which separate us from our feelings. Next he teaches how feelings can be recognised and expressed productively, and how to listen with empathy as others express their emotions. Finally he shows how to take responsibility by means of defining problems in relationships, accepting our role in them and making meaningful changes.

Practical exercises to nurture emotional literacy skills and questionnaires which allow readers to evaluate their EQ appear throughout, whilst real-life examples are also given.