This revised and expanded version of 'Analyses For Improving Performance' provides the tools for doing the crucial-yet often overlooked-upfront analyses essential to the success of any performance improvement effort. Human resource development expert Richard A Swanson's step-by-step method allows program developers and managers to: Asses an organisations's real business needs and the status of its supporting systems; Analyse necessary worker skills, knowledge, and attitudes; Specify performance requirements and evaluation standards; Produce a viable and comprehensive performance improvement design.
