Assertiveness and the Manager's Job by Annie Phillips


ISBN
9781857759013
Published
Released
24 / 03 / 2014
Binding
Paperback
Pages
490
Dimensions
305 x 229mm

This handbook explores the value of interpersonal skills in primary care management, describing effective communication skills including organizational structures, group dynamics, overcoming barriers to good communication, listening and counselling skills. It offers tools and strategies.
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