Dimensions
160 x 235 x 28mm
Maximizing Performance and Maintaining Results.
A successful Balanced Scorecard system defines performance objectives, measures, and targets in four linked and balanced perspectives: financial, customer, internal processes, and employee learning and growth.
'Balanced Scorecard Step-By-Step, Second Edition' features new chapters on strategy maps, corporate governance, and postimplementation guidance as well as new case studies and analysis of the latest trends in balanced scorecard implementation.
