Behind the Screen by Sarah T. Roberts


ISBN
9780300235883
Published
Binding
Hardcover
Pages
280
Dimensions
140 x 210 x 25mm

An eye-opening look at the invisible workers who protect us from seeing humanity's worst on today's commercial internet

Social media on the internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorithm. It is people. Mostly invisible by design, more than 100,000 commercial content moderators evaluate posts on mainstream social media platforms: enforcing internal policies, training artificial intelligence systems, and actively screening and removing offensive material-sometimes thousands of items per day.

Sarah T. Roberts, an award-winning social media scholar, offers the first extensive ethnographic study of the commercial content moderation industry. Based on interviews with workers from Silicon Valley to the Philippines, at boutique firms and at major social media companies, she contextualizes this hidden industry and examines the emotional toll it takes on its workers. This revealing investigation of the people "behind the screen" offers insights into not only the reality of our commercial internet but the future of globalized labor in the digital age.
EOFY 2025 Book Frenzy
45.89
RRP: $53.99
15% off RRP


This product is unable to be ordered online. Please check in-store availability.
Instore Price: $53.99
Behind the Screen is Out of Print

Other Titles by Sarah T. Roberts

Behind The Screen
36.95
31.41
15% Off

You might also like

All About Love
bell hooks
27.99
23.79
15% Off
Mean Streak
35.99
29.99
17% Off

RRP refers to the Recommended Retail Price as set out by the original publisher at time of release.
The RRP set by overseas publishers may vary to those set by local publishers due to exchange rates and shipping costs.
Due to our competitive pricing, we may have not sold all products at their original RRP.