Taking Your Organisation Towards Best Practice!
Here's your step-by-step plain English guide to the phenomenon separating more and more of the best in business from the also-rans. Benchmarking. It seems the whole world wants to go a-benchmarking!
You discover it's not hard with this book. Mathematical and technical jargon is dispensed with. You benefit with benchmarking right away. You're measuring yourself against the best, finding out how they do it, how you can too.
Ten sections of this book give you all you need. You get a do-it-yourself benchmarking tool kit, including:
- So, What is Benchmarking?
- A Bird's Eye View of Benchmarking
- A Benchmarking Quickstart
- Setting up Teams for Benchmarking
- Process Analysis Tools for Benchmarking
- Managing the Impact of Benchmarking
- and much more.
