Business Etiquette For The 21st Century

Business Etiquette For The 21st Century by Lynne Brennan & David Block


ISBN
9780749923303
Published
Binding
Paperback
Pages
272
Dimensions
135 x 216 x 18mm

What To Do - And What Not To Do.

Does your work involve meeting new people? Do you want to be more confident and project the best impression possible?

If you are asked to represent your company, meet clients or members of the public, attend conferences or entertain, you need to know the right way to communicate and behave. Not knowing what to do, or performing inappropriately, will jeopardise your opportunities of business success.

This book is packed with sensible down-to-earth tips and techniques that are guaranteed to improve your confidence and make your working life more rewarding.

Discover how to:
- Shine at job interviews
- Improve your communications skills in person, by phone, email and letter
- Boost your social skills to get the best from every social or business event
- Run and participate in meetings effectively
- Enhance your image and make the best impression at all times
- Create fruitful relationships in the most important international markets
- Resolve difficult workplace problems related to rumour, gossip, gender, sex and office politics
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