An introduction to case management for students and professionals in the human services.
Case management has become synonymous with service delivery in health and the human services internationally. It is used across diverse organisational settings and with different professional and client groups. Yet despite its predominance, case management remains elusive and chameleon-like in character.
This book goes beyond the prevailing case management rhetoric to challenge preconceptions, offer strategies for practice and explore issues of professional identity and development.
