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Conciliation in Healthcare

Conciliation in Healthcare by Anne Ward Platt


Authors
Anne Ward Platt
ISBN
9781846190858
Published
Released
24 / 03 / 2014
Binding
Paperback
Pages
144

Conciliation is the term used in the National Health Service to describe a particular form of dispute resolution that is used in relation to the complaints process. This title provides resources for various healthcare staff involved in complaints, either from an operational, strategic or academic perspective.
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