The Ability Myth: When Being Good Is Not Enough.
You know you're good at what you do, so why aren't you the hottest property in town? This book teaches you the secrets that set Master Consultants apart from the merely competent:
- Learn about availability: why not let happy clients do the talking for you?
- Discover affability: establish rapport and empathy with clients.
- Understand the ability myth: competence alone gives no guarantee of great client relationships.
