Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns

Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns by Ben Benjamin


ISBN
9780071769969
Published
Binding
Paperback
Pages
256
Dimensions
152 x 229 x 15mm

Gives you practical guidelines for managing the six most common conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. This title guides you through a three-step process for replacing unconstructive habits with more effective responses.
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