Demonstrates the ways in which cost accounting, operations management, and quality control can increase efficiency, improve performance, and prepare public organizations to weather hard times
Simple, accessible language and explanations are integrated throughout, and examples have been drawn from government so that readers can readily relate to them.
Assumes no prior subject knowledge and covers cost basics comprehensively, before moving on to optimization of costs and operations and special topics like network analysis, productivity measurement, and quality control.
Can be used on a variety of public administration courses with a focus on efficiency, and is ideal reading for public managers looking for a deeper understanding of the efficiency tools available to them.
