Creating Effective Groups

This practical book gives students the fundamental knowledge and skills necessary to communicate more effectively and interact more productively in the small group setting. With the help of this book, any group member can learn the skills necessary to participate in and lead a task group in an effective, productive, and healthy manner. This third edition features all new sections on:
* "The Power of Diversity"
* "Critically Thinking About Yourself As A Communicator"
* "Defensive vs. Supportive Climates"
* "Ethical Communication"
* "Time Management"
* "Impromptu Speaking"
* "The Spirit of Collaboration"
As well as new end chapter exercises in several chapters focusing on Online Resources and Social Media.