Dimensions
125 x 210 x 18mm
How To Exceed Their Expectations.
Looking for a way to make your business stand out from the crowd? In a world where, increasingly, profit is king, 'Customer Is King' is about putting the emphasis back on the customer - how to look at your business through your customers' eyes, understand what they really want and, ultimately, get them to buy from you.
It contains: easy-to-understand advice; key questions, checklists and worksheets; case studies of real businesses and frequently asked questions.
