Facilitating Multicultural Groups: A Practical Guide

'Facilitating Multicultural Groups' provides a practical approach for facilitators needing to enhance their skills when working with people from a diverse range of multicultural backgrounds. Based on research and facilitator experiences it takes the facilitator step-by-step through ideas, processes, models and frameworks that are designed to assist with the preparation, facilitation and evaluation of workshops. It advises how to adapt learning materials to suit specific situations and offers techniques to deal with conflict. Complete with terminology definitions, useful quotations, references and electronic resources to follow up on areas of interest, this is essential reading for anyone facilitating multicultural groups.