Second Edition.
You are not in charge. You may not be sure who is, but you know that you are not! Yet you want to do your work well, to succeed personally and to satisfy the organisation. Whether you work as a professional, a manager, a volunteer, part time or full time, your success depends on others and their success depends on you.
You know how difficult and frustrating it can be to get things done - especially when what is expected of you seems to exceed the authority you have been given. The truth is that you are not as powerless as you may feel.
This book details practical approaches to working successfully in today's organisations - and doing so without the benefit of position and formal power.
