Knowledge is the one sure source of lasting competitive advantage. Organisations are increasingly recognising knowledge as an intellectual asset, as important as all the other capital assets. And yet few managers understand the issues involved in capturing, let alone managing, knowledge. 'Understanding Knowledge Management In A Week' is designed to help you see the power of knowledge and recognise how to release the potential in your organisation.
The book covers:
- Explicit and implicit knowledge
- The learning organisation
- Assessing current status
- Developing the systems to support knowledge workers
- Managing knowledge and innovation
- Impact on the individual