The adage "what gets measured gets done" really does work. In business, it is of paramount importance to measure the right things, otherwise a great deal of precious time can be wasted.
This book shows you how to design and implement a simple and practical measurement system that will help you to improve the performance of your organisation. This is based on the concept of the Balanced Scorecard which ensures you focus on the key factors appropriate to your business, not just financial results.
The book will show you how to:
- Decide what are the key divers for your business
- Design meaningful measures using the framework of the Balanced Scorecard
- Use the measures to improve the performance of your business
The Balanced Scorecard is used in many leading companies and can be applied to almost any type or size of organisation to establish current position, communicate direction and stimulate action in the most crucial areas of success.
