Dimensions
156 x 236 x 20mm
This concise executive's guide brings together practical, actionable information on over 100 of today's most important financial and non-financial Key Performance Indicators (KPIs). Drawing on decades of consulting experience, leading business performance expert Bernard Marr briefly explains each KPI, why it works, when and how to utilize it, and how to capture the accurate data needed to make it work. Organized and formatted for easy use, Key Performance Indicators is packed with case examples, selection templates, and Key Performance Questions designed to help readers quickly select the right KPIs for their business, and use them as effectively as possible. Whatever your performance management role, you'll rely on this book constantly--today, and for years to come.