Dimensions
140 x 211 x 15mm
Citizens are losing the freedom to make sense of daily choices - teachers can't maintain order in the classroom, managers are trained to avoid candour and companies plaster inane warnings on everything: 'Remove baby before folding stroller'. Philip K Howard's urgent argument is full of examples, often darkly humorous. He describes the historical and cultural forces that led to this mess and lays out the basic shift in approach needed to fix it.
