Dimensions
127 x 198 x 23mm
A concise, practical guide to improving communication skills, increasing self-esteem and dealing with conflict. Many people find that low self-esteem, poor communication and an inability to assert themselves interfere with their personal and professional lives. This straightforward jargon-free guide includes practical exercises suitable for both individual and group use. New to this expanded and updated edition are sections on enhancing self-awareness and self-knowledge, and managing conflict.