This book introduces the Look Forward approach to
continuous improvement (CI). Look Forward is a management
approach to CI that fosters an environment that infuses
CI into the very fabric of the organisation. As a result,
improvement is not an initiative or a project but rather
a naturally occurring event that is anticipated, expected
and prevalent. Look Forward is not a substitute for Six
Sigma, Lean or Theory of Constraints (TOC), but rather is
a necessary complement to each of these in order to
assure self-perpetuating improvement that is ingrained in
the corporate culture. Any business serious about
improvement is going to consider these methodologies in
the overall scope of their operations and the unique
benefits they bring to the table. This book shows that
for unbeatable sustained improvement they need to be
intertwined with the Look Forward methodology.
