With every employee who walks out the door costing the company up to 200 percent of their annual salary to replace, retention is one of the most important issues facing businesses today. This international bestseller (more than 250,000 copies sold of the first edition) gives everyone from the CEO to the front-line supervisor solutions for keeping the employees they simply can't afford to lose.
The authors show that what employees really want-even more than costly added perks like bigger salaries-are meaningful work, opportunities for growth, excellent bosses, and a sense of connectedness to the group. Beverly Kaye and Sharon Jordan-Evans offer 26 strategies-from A to Z-that managers can use to address their employees' real concerns and keep them on the team.