Microsoft CRM For Dummies by Scott


Authors
Scott
ISBN
9780764516986
Published
Binding
Paperback
Pages
380
Dimensions
190 x 236 x 20mm

We have the ideal introductory guide to Microsoft's much anticipated entry into the Customer Relationship Management (CRM) software marketplace. It discusses the key features of Microsoft's CRM software, including tools to help businesses sell more effectively, manage all customer communications in one place, track and convert leads, make informed decisions faster, and provide consistent service.
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