To really have an impact, employee engagement cannot be left solely to Human Resources to look after. Leaders need to understand engagement drivers inside out and back to front, so that they can have a one-on-one dialogue with each of their direct reports and really engage them. The direct reports in turn need to have a one-on-one dialogue with their direct reports, and so on. Why doesn't this usually happen? Simple: limited time, limited skills, limited understanding of the importance of engagement coming from leaders. It should now be a priority looking after your number one customer - your employees. This book provides a short, sharp, relevant approach and simple tools that will help time-poor leaders to better engage and motivate their people.
