All You Need To Get It Right First Time
Working life is all about relating to people effectively - and that means communicating well. That's why all employers want people with good communication skills. At work we often spend about half our time generating information and the other half using or dispensing it - speaking, writing, sending information or simply talking to our colleagues.
This book shows you how to improve all aspects of your communication skills, with masses of examples, tips and pointers. It is comprehensive, and yet concise and to the point. It is written in simple, clear language and is designed to be of immediate, practical benefit to readers.
What's in this book?:
- Impact
- Spoken communication
- Group communication
- Honesty
- Written communication
- Phoning
- Media handling
- Relationships
- Conflict resolution
- Feedback
- Practice.
