In a world rich with data, businesses are barraged with information. Enter Microsoft BizTalk Server 2009 and its new Business Activity Monitoring (BAM) engine. This engine enables business analytics, metrics, and reporting across an integrated environment, and allows business-level users to get information about how processes are working and how they can be improved. With a core business intelligence (BI) strategy, your information can serve as the foundation to the decision-making process, increase productivity, and ultimately provide for growth and better performance. BI projects are at the top of most CIOs' and CTOs' lists. In fact, the majority of IT projects which that be initiated over the next 3 years are expected to include BI implementations. Companies that request IT to empower the business have spent billions of dollars over the years on IT projects that simply don't deliver enough insight into the inner workings of their processes.