Dimensions
175 x 229 x 25mm
This guide shows how to combine data science with social science to gain unprecedented insight into customer behaviour, so you can change it. Joanne Rodrigues bridges the gap between predictive data science and statistical techniques that reveal why important things happen - why customers buy more, or why they immediately leave your site - so you can get more behaviours you want and less you don't. Drawing on extensive enterprise experience and deep knowledge of demographics and sociology, Rodrigues shows how to create better theories and metrics, so you can accelerate the process of gaining insight, altering behaviour, and earning business value.
