Psychology For Effective Managers

Understanding and Managing Human Behaviour in the Workplace.

Managers and leaders need to be as savvy as psychologists to align their organisation's goals with its people's desire for responsibility, satisfaction and self-esteem. This book will deepen your understanding of basic factors such as intelligence, values, perception, and personality, all of which affect an employee's performance. It also shows managers what to anticipate from various personality types such as introverts and extroverts, evaluate a candidate's personality traits during an interview, and establish appropriate rewards and motivations for each employee. Exercises let you practice techniques for controlling and channeling stress, cultivating assertive but non-aggressive communication skills, and counseling employees.