Third Edition.
Have you ever tried to return faulty goods, had trouble with tradespeople, wanted to check your credit rating, objected to a development proposal or been subjected to discrimination?
Perhaps you tried to make your complaint over the phone and were given the run-around. Maybe you should Put It In Writing.
An effectively worded letter can achieve results when you have problems with manufacturers, retailers, service providers or government departments. Quite often though, if you don't know where to begin, it is easy to give up before you even start writing.
In this third edition of 'Put It In Writing', you'll find 120 well-considered, cool and commanding letters, written by a lawyer, that are designed to get the response you want. You can easily adapt each one to suit your particular problem. The letters are backed up with practical advice about your rights in the situations involved, a list of useful contacts and a glossary of terms. Discover the advantages (and pitfalls) of sending your complaint via email or fax.
