Relationship Revolution: Closing the Customer Promise Gap

Relationship Revolution: Closing the Customer Promise Gap by Larry Hochman


ISBN
9780470687932
Published
Released
01 / 03 / 2010
Binding
Hardcover
Pages
166
Dimensions
136 x 201 x 19mm

Larry Hochman is one of the most popular keynote speakers in the world and a former European Business Speaker of the Year. He is a globally recognised expert on customer relationships, leadership and talent management.

Before beginning his speaking career twelve years ago, Larry held a number of senior positions at British Airways and the loyalty management company Airmiles in both New York and London. He was also a pioneer of corporate mentoring in Europe and has been the personal mentor to many Chief Executives all over the world.

Originally from America, Larry currently resides in both London and Venice.
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