Salesforce.com for Dummies by Tom Wong


Authors
Tom Wong
ISBN
9780470048931
Published
Binding
Paperback
Pages
432
Dimensions
187 x 233mm

Get up to speed on managing sales, marketing, and customer information
Prospect with salesforce.com, manage sales teams, and improve sales productivity
Let CRM expert Tom Wong show you how to get around salesforce.com so you spend more time with your customers and less time trying to figure out the application. From navigating salesforce.com to performing common operations that relate to your accounts and contacts, this guide will get you going on salesforce.com in no time!
Discover how to
*Set up and customize salesforce.com
*Manage your opportunities
*Update your forecasts
*Track competitors and partners
*Drive demand with campaigns
*Use dashboards and analytics
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