Samaritans have always been there in times of trouble, but we don't only need good listeners when we're in a time of crisis - we need them when we're struggling to make a decision, dealing with a difficult situation, or simply having a bad week. Samaritans believe that every one of us can be a better listener in our everyday life, strengthening relationships and offering support to those around us.
This friendly and approachable book draws on the wealth of experience Samaritans have built up and offers practical advice on how to become a better listener in every area of your life, including:
How to open up a conversation with someone who might be struggling
How to listen fully
How to empathise and reflect rather than problem solve
How to use gentle encouragement to help others share their stories
The power of listening without judgement
It includes techniques that you can apply to your own life, plus helpful tips from real Samaritans on how these can be adapted for different situations, so that each of us can be a better partner, friend, parent and colleague.
