Most situations in business and in life are ambiguous and confusing - and confusion is the enemy of action. The brilliant yet amazingly simple "six shoes" framework breaks action down into six distinct modes and helps you to identify different situations, take control of them and respond in the most effective way possible. Whether you need to follow routines, react quickly, respond sensitively, bash through obstacles, get information or take charge, there is a shoe and an action style to guide you.
