No more long, arduously written job descriptions detailing every what, where, and how. Instead, attorney and employee relations expert Jathan Janove demonstrates how to cut to the chase to create a Star Profile: a unique communication tool that spells out clearly and succinctly what is fundamentally important about a specific job, defines expectations for success, and identifies desired employee behaviors that can be linked directly to the structure and mission of the organisation - all in 100 words or less.
Packed with dozens of real-life examples, The Star Profile moves step by step through the process of writing and refining compelling language that builds and sustains productive employer-employee relationships. Whether recruiting the next CEO or 'managing out' a problem employee, Janove draws from his years of frontline experience to show how this collaborative model can be used effectively when working with direct reports or external stakeholders, resolving conflict, or crafting a systems approach to address organisation-wide change. And he offers specific advice on the role that HR can play in aligning the Star Profile process with existing policies and practices, culture, and systems such as performance appraisals and compensation.
