"Learn how to: - understand the importance of clear and appropriate verbal and non-verbal, written and electronic communication; - sharpen your own oral and listening skills and improve the content of your written business communications; - how to conduct yourself in meetings and during interviews with colleagues, clients and suppliers.
Packed with prompts, checklists and concise help, these easily portable books are highly accessible and informative, offering on-the-spot advice to help you progress in your career. Colourful and well designed, they are indispensable desktop companions, offering guidance for every stage of a career"
