"Learn how to: - resolve potential conflicts in a professional and timely fashion and effectively communicate what you want; - identify and understand and respond to hidden agendas to get the results you need; - reach an agreement on time and to budget and further the goals of your team and your organisation.
Packed with prompts, checklists and concise help, these easily portable books are highly accessible and informative, offering on-the-spot advice to help you progress in your career. Colourful and well designed, they are indispensable desktop companions, offering guidance for every stage of a career."
