From the Institute of Management comes this essential guide to using e-mail.
However large or small your role in an organisation, e-mail can dynamize the way you work; and with more and more businesses rapidly taking up e-mail, the global village is now serviced by this 24 hour communications medium on demand.
'Successful Use of E-mail in a Week' has been written as a practical guide giving step-by-step approach to both technical and office processes so that you can:
- be more efficient
- communicate more effectively
- reduce your costs dramatically
- improve customer service
- improve turn-around times with both clients and fellow workers
