Taking Minutes of Meetings, 2nd Ed

Minutes are vital to the success of meetings. Attendees rely on them for information they may have missed and they serve as an essential communications tool for nonparticipants. In addition, the action points highlighted in minutes act as a timely reminder for the whole organization. Taking minutes involves listening skills, the ability to absorb information and to summarize it simultaneously. The minute-taker is one of the most important and powerful people in a meeting. Although the tasks can be daunting, it is an opportunity to develop knowledge, broaden horizons and build credibility within the organization.