There are no shortcuts to good leadership and effective teamwork but diagnosing problems is often the first step to improving team performance. Using candid case studies of teams who have implemented Ray's no-nonsense Performance Improvement Program, this book explains how the program can work for all kinds of teams, big or small, sporting or corporate. Anyone who works with other people will gain insight into why things might not be going as well as they could, and how to instigate change.
Ray's company, Leading Teams, is the largest and most successful provider of leadership and team alignment programs in Australian sport, with an ever-increasing profile working with businesses, corporations, local government and educational institutions. The client list speaks for itself: it includes AFL clubs Geelong, Hawthorn, Sydney Swans and Adelaide Crows, the Waratahs (Super 14), Melbourne Storm (NRL), Quicksilver, Vodafone, Macquarie Bank, Hyatt group, Queensland Health, Alcoa, IAG, local councils and over 100 Victorian schools.