-Comprehensive textbook for introductory classes in technical and professional communication
-Distinguished by its design-centric approach to topics ranging from document development, problem solving, writing for the web, and writing in collaborative teams
-Accompanied by an innovative website providing immersive, interactive simulations in which students take on the role of technical communicators to respond to real-world professional challenges
-Online resources for instructors also include video downloads, sample assignments, and other resources
