Monitoring, Measuring, Managing.
"People are our most important assets" - but can you prove it?
This ground-breaking book sets out to help you answer that question. We have already moved into a completely new era, where the intellectual capital of organisations is far more important than the traditional balance sheet sums. It is value that matters. And it is only people who deliver and create value for the stakeholders of any organisation, private or public.
The problem is that despite this knowledge we still live in an accountancy world which looks back to the last century for its definitions of assets, liabilities and capital. And what we can't measure, we can't manage.
In this book Andrew Mayo confronts the challenge to today's managers - finding a way to measure (and account for) a business's most crucial resource - its human value. He proposes sound quantitative ways for measuring and tracking three fundamental areas - the intrinsic value of people as individuals, their contribution to both financial and non financial added value, and the environment in which they make that contribution. Measures need to be integrated fully into the performance monitoring of the organisation.
This book will help you select those measures that are strategically important, using the principle of "cause and effect chains". It is full of practical examples and tools, and shows how value-based thinking is transferred into human resource processes and systems, learning and knowledge management, and mergers and acquisitions.
