As business reinvents itself at broadband speed, what makes leaders effective has inevitably transformed. Old assumptions, old modes no longer hold; a new style of leadership has emerged amid the chaos of change.
These new leaders excel in the art of the relationship. They know when to be collaborative and when to be authoritative; when to listen and when to command. They do each of these things at the right time, in the right way, with the right person creating a climate of enthusiasm and flexibility in which a modern business can thrive.
In 'The New Leaders', Daniel Goleman explains the vital role of emotional intelligence in this new style of leadership, and offers compelling evidence to show how it can improve business results by 20 to 30 per cent. He details step-by-step processes for engendering such attributes - in individuals, in teams and in organisations - and suggests practical ways to apply this knowledge.
