The Skilled Negotiator: Mastering The language Of Engagement

Whether guided by self interest or trying to seek a common ground, people who negotiate - all of us - are involved in a complex interactivity. Because negotiations tend to be dynamic and fluid, there are certain times, called “choice points”, where one can influence and redirect a negotiation. Those who are able to identify these points have the opportunity to redirect the negotiation to address what they need and to succeed in getting what they want. In this book, Reardon lays out her unique process approach to negotiation and provides many “real deal” examples from real world master negotiators to illustrate her points.