'The World Cafe' is an easy-to-use process for fostering collaborative dialogue and creating innovative possibilities for action particularly in large groups. Anyone interested in creating "conversations that matter" can engage the World Cafe approach, with its seven simple design principles, to improve people's collective capacity to share knowledge and shape the future together. Using the World Cafe process and principles empowers leaders and other professionals to intentionally create dynamic networks of conversation around an organization or community's real work and critical questions, improving both personal relationships and collective performance.