A major global services revolution is happening, and India is at the forefront.
Everyone is familiar with call centres located in Delhi or Bangalore, but human resources, internal accounting and the legal processes are following. India, ahead of all other countries, will be the main service industry centre for the West.
This book provides proven strategies for offshore outsourcing - allowing you to establish the competitive advantage, surge ahead of market trends, build effective and sustainable new businesses models and unleash the flexibility, quality and availability of Indian business people to the lasting benefit of your business and the international economy.
